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How Frondesk collects text-messaging consent

Frondesk is a personal AI assistant operated by Runaway Studios Inc. Users interact with it by text message. This page documents the full opt-in experience so it can be verified without creating an account.

How users opt in - account signup at frondesk.ai/signup

The user creates an account at frondesk.ai/signup (Google or Microsoft sign-in). During onboarding they reach an optional "Add your number" step. The step can be skipped entirely ("Skip for now — use Frondesk without text messaging") — a Frondesk account works without text messaging, and no consent is required to create or use it. If the user chooses to enable texting, they enter their mobile number and see two separate, unchecked-by-default checkboxes — one for transactional/informational service texts and one, always optional, for promotional/marketing texts. Each label carries the full consent language (quoted verbatim below and shown in the screenshots). The user then proves possession of the number with a one-time passcode texted to them - a verified (double) opt-in - and immediately receives the enrollment confirmation message quoted below. Website signup is the only way to opt in. Because this step happens inside the account area, the full consent experience is documented in the screenshots below.

☐ By checking this box, I agree to receive transactional and informational text messages from Frondesk (a service of Runaway Studios Inc.) — conversational replies to my own requests, verification codes, and reminders I set. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Terms: frondesk.ai/terms · Privacy: frondesk.ai/privacy
☐ By checking this box, I agree to receive occasional promotional and marketing text messages from Frondesk (a service of Runaway Studios Inc.) about new features and product updates. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out.
Neither box is required to create or use a Frondesk account, and consent is not a condition of any purchase — you can skip this step. Text messaging stays off unless you turn it on. See our Terms and Privacy Policy.
Onboarding: mobile number field with two separate unchecked consent checkboxes (service texts and optional marketing texts) highlighted beneath it, the not-required footer, and the Skip for now link
Step 1 - two separate unchecked consent boxes + skip option under the phone field (click to enlarge)
Onboarding step 2: six-digit verification code entry screen
Step 2 - number verified by 6-digit SMS code (click to enlarge)

After opt-in

Immediately after the number is verified, the user receives the enrollment confirmation:

Frondesk: You're enrolled. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

From then on, verified users text the Frondesk number and the assistant replies in the same thread. Every outbound service message is a reply to the user's own request, a verification code, or a reminder the user set. Promotional texts about new features go only to users who ticked the separate marketing checkbox. Numbers that never signed up are ignored - Frondesk never replies to them and never imports contact lists.

Disclosures